This brand operates under a strict confidentiality agreement that prohibits us from disclosing specific details about our partnership. What we can share: the strategic framework we implemented, the challenges we solved, and the measurable outcomes we delivered within 90 days of engagement.
Revenue (90 Days)
Revenue Recovery
New to Brand Customers
This confidential client is a grocery manufacturer serving specialized markets worldwide. With a devoted customer base and reputation for exceptional quality, they had built a strong business over multiple decades through professional channels and direct relationships.
Multiple policy violations and customer complaints had pushed account health to critical levels (47/200). The brand was facing imminent deactivation with $47K in stranded inventory and no clear path to reinstatement.
23 of 31 total listings were suspended due to compliance issues, missing documentation, and unresolved IP complaints. Revenue had dropped 87% in 45 days with no internal expertise to resolve.
Impact: 74% of catalog unavailable
Account-wide review rating had fallen to 2.9★ due to fulfillment issues and product quality complaints from a bad inventory batch. Customer trust was destroyed and organic ranking had collapsed.
Impact: 2.9★ rating, tanking conversions
“Our Amazon account was dying. We were days away from complete deactivation and had no idea how to fix it. Pax got every listing reinstated, rebuilt our reputation, and we’re now doing 51% more revenue than before the crisis.”
Grocery Brand
No retainers. No long-term contracts. Just a 90-day test to prove the model works.